Club Class Concierge Customers Fraud Alert
We have been informed by a number of our members that over the past few weeks they have been contacted by a company calling themselves The Premium Group, Premier Group, Premier Holidays or even the fictional Club Class Resale Department. They claim that they apparently have a buyer for their memberships and they are working in conjunction with The Club Class Corporation. Their claims are totally untrue and we would like to warn any member who is contacted NOT to give them any money, bank or credit card details as their intentions are fraudulent and their aim is to deceive.
If you have already paid them money, then we strongly advise you to contact your bank or credit card company immediately and report this payment as theft.
We are taking these incidents very seriously and are investigating this matter further, once we have acquired all the relevant evidence we will take our findings to the relevant authorities and push for legal action to be taken.
Therefore if you are contacted by any company regarding your membership other than those recognised to you within your Club Class portfolio, please keep a record of your conversation and immediately contact our Customer Services Department on:
Tel: 0870 224 7994 or via email at customerservices@clubclass.net
Thank you for your assistance and understanding.